Help
1. General terms of Sale.
- 1.1. The invoicing is made for the current price in the dispatch date. Any duty for the goods, taxes and handling charges is chargeable to the buyer.
- 1.2. Same, sent transport paid goods travel is at risks and dangers of the addressee and this last one must verify the number and the state of the parcel(s) delivered upon their arrival. In case of contesting, precise reserves must be formulated on the delivery note and confirmed by registered letter with recorded delivery to the carrier within 48 hours.
Beware the mention “unpacked or not checked” has no value and will not allow you to be refunded.
- 1.3. The indicated prices are subjected to the special conditions below.
For Metropolitan France except Corsica and Islands the freight costs are the following ones:
- -Order lower than 100 euro Vat Included charges of transport and packaging 15.00 euro Vat Included
- -Order included between 101 euro Vat Included and 200 euro Vat Included charges of transport and packaging 30.00 euro Vat Included
- -Order included between 201 euro Vat Included and 500 euro Vat Included charges of transport and packaging 50.00 euro Vat Included
- -Beyond 501.00 euro Vat Included transport and packing paid.
Concerning Corsica, Islands situated in mainland France, French Overseas Departments and French Overseas Territories and abroad you will require an on-line quotation. We will confirm you the transport costs as soon as possible.
- 1.4. Considering the modifications occurring in rules so professional as public, as well as the evolution of the techniques of manufacturing or the intervention of quite other cause, the sold equipment can be modified with regard to texts, descriptions, photos and without notice illustrations and without that the buyer can consider that the modifications transform it whatever it is the sale contract.
- 1.5. Any defective goods will be exchanged at once or refunded under the condition that the goods are returned correctly packed and in perfect state.
- 1.6. The expeditions are made by registered parcel or by carrier. The delays in delivery are not of our responsibility, and cannot give rise, after expedition in a cancellation of order or an action in damage - interests.
- 1.7. The duration of the warranty is three years. This warranty covers however only the manufacturing defects and can be held :
- - In case of use contrary of the instructions for use and the advice of the supplier on one hand, or in case of contradiction with the usage for which are intended the aforementioned equipments on the other hand.
- - In case of deterioration or of accident resulting from carelessness of the user, the defect of surveillance or maintenance.
It does not apply either to the replacements or the repairs which would result from the normal wear of the equipment.
The invoice holds place of the Guarantee.
- 1.8. Any dispute shall be sorted out by the Tribunal de Commerce de Bobigny, France.
Top
2. Management of my account.
- 2.1. Create an account
You just have to fill all the fields. The field "customer type" is important. It will allow you to have access to the discounts of certain visible products on the basket. If in this field you mention "company" a second field “Intracommunity Vat " is going to display. Fill it, if you don’t belong to the EEC, write 000 0000.
After validation of this page you will receive an e-mail of confirmation with your password which you can use during your next connection.
- 2.2. Modification of the data of your account
Very easy: you click “to modify my information”
- 2.3. Modify your password.
Very easy: you click “to modify my password”
Top
3. Place an order.
- 3.1. Fill up the basket
You choose the article, put the quantity and you click “Add to basket “for items with quantity discount the price appears with the inclusive discount. You can then either continue your purchases or reach your basket.
- 3.2. Validate the basket.
You can still up to this moment modify the quantity, delete an item, but do not forget to click "Recalculate".
- 3.3. Identification
You can indicate another delivery address and specify the imperatives of delivery if necessary.
Also you can indicate a different billing address by specifying if necessary the references of the order.
You click “Finalization of my order”
- 3.4.Finalization of my order
Check that the items selected correspond to your selection, accept the General Terms of Sale that you consulted beforehand.
You choose the method of payment :
- O By cheque. You send us under 10 days the setttlement of your order by specifying the reference.
- O By transfer. You make a transfer on our account HSBC in settlement of your order by specifying the reference.
- O By purchase order. You publish the order form and you send back it to us either accompanied with an official order form of the Community (City halls, Departments of Education, Hospitals, Army or validated by the Proper authorities).
You validate then your order. You can either print it or register it.
- O In account
Top
4. Ask for a quotation
- 4.1. Fill up the basket
You choose the article, put the quantity and you click "Add to basket" for items with quantity discount the price appears with the inclusive discount. You can then either continue your purchases or reach your basket.
- 4.2. Validate the basket.
You can still up to this moment modify the quantity, delete an item, but do not forget to click "Recalculate".
- 4.3. Identification
You can indicate another delivery address and specify the imperatives of delivery if necessary.
Also you can indicate a different billing address by specifying if necessary the references of the order.
You click “Quotation request”
- 4.4. Quotation request
You check that the items chosen correspond to your selection, you accept the General Terms of Sale that you consulted beforehand.
You can if required ask for extra information. (Request of samples, technical documentation to accompany the quotation)
You validate then your quotation request. You can or print it or register it.
Top
5. Export
Whether it is an order or a quotation request you need to ask us for an quotation which we will send to you as soon as possible with the cost of the transport, the type of settlement and the deadline of shipping.
- 5.1. Fill up the basket
You choose the article, put the quantity and you click "Add to basket" for items with quantity discount the price appears with the inclusive discount. You can then either continue your purchases or reach your basket.
- 5.2. Validate the basket.
You can still up to this moment modify the quantity, delete an item, but do not forget to click "Recalculate".
- 5.3. Identification
You can indicate another delivery address and specify the imperatives of delivery if necessary.
Also you can indicate a different billing address by specifying if necessary the references of the order.
You click “Quotation request”
- 5.4. Quotation request
You check if mentioned articles correspond to your selection, you accept the General Terms of Sale that you consulted beforehand.
You can if required ask for extra information. (Request of samples, technical documentation to accompany the quotation)
You validate then your quotation request. You can either print it or register it.
Top
6. Transform a quotation into order
You go to your account, my quotation, you select the chosen quotation and you click “transform into order”. Top

